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This guide provides step-by-step instructions for navigating and using the “My Activity” section. It covers filtering call history, searching for specific calls, managing voicemails, sending faxes, and accessing fax history.

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Call History

  1. View Call History:
  • Under My Activity, click Inbound or Outbound to view your inbound or outbound call history.
  1. Filter Call History:
  • Place a checkmark next to Missed or Answered under My Activity to filter calls by type.
  1. Search Call History:
  • Enter a name or phone number in the Search Number / Name field to search your call history.
  1. Initiate a Call:
  • Click the green telephone button to initiate a call.

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Voicemail

  1. Manage Voicemails:
  • Click Voicemails to listen to, save, and delete your voicemails.
Note: This option is available only if a voicemail box has been set up for your extension.

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Faxes

  1. Manage Faxes:
  • Click Faxes to manage your inbound and outbound faxes through Omnia.
  1. View Fax History:
  • The fax history section displays your inbound and outbound fax records.
  • Use the Search Faxes field to find specific faxes.
  • You can download fax files for further review.
  1. Send a Fax:
  • Enter the 10-digit number in the Enter Number field.
  • Attach your file.
  • Click SEND to send the fax.
Note: Outbound faxing must be enabled on your extension for this feature to work.

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Sending a Fax via Email

  1. Email a Fax:
  • Start a new email.
  • In the To field, enter: send@voxofax.com.
  • In the subject line, enter the 10-digit telephone number you want to fax to (no spaces or dashes). To send to multiple numbers, separate them with commas.
  • Attach a PDF to the email body and send. Only PDF format is supported for sending faxes.
  • Cover pages are created and added automatically.
Note: Outbound faxing must be enabled on your extension for this feature to work.