Admin Audit Log

The Admin Audit Log in Omnia records administrative activities, helping monitor changes and track user actions.

The Admin Audit Log in Omnia records administrative activities, helping monitor changes and track user actions. This guide explains how to access and use the Admin Audit Log, including step-by-step instructions for viewing the log, filtering entries by date, actions, and services, and exporting data in CSV format.

Access Report Roles:

Partner Administrator Account Administrator with the Reporting Feature Enabled

Accessing the Admin Audit Log

1. Access the Admin Audit Log Report:

• Go to the Admin Portal and sign in.
• Click the Reports tab to expand it, then select Admin Audit Log.

Viewing the Audit Log

2. View the Audit Log:

• The audit log displays a table with columns such as Time, Email, Service, Action, and Description. The initial results shown will be for today’s date.
• Sort: Click the sort icons next to column headers to arrange items in ascending or descending order.
• The initial results shown will be for today’s date.

Filtering the Audit Log

3. Preset Filters:

• Last 10 Days: Click this button to quickly filter the log entries from the last 10 days.
• Last 30 Days: Click this button to quickly filter the log entries from the last 30 days.

4. Filter Settings:

• Click Filter to open the filter settings.

5. Select Date Range:

• Choose the start and end dates to define the period for which you want to view logs.
• You can also use the preset options like Last Week, Last Month, Last 3 Months, Last 6 Months, and Last Year.
• In addition to the date range, you can also filter by a specific time range within the selected dates.

6. Clear Filters:

• Click Clear to remove the filters if needed. This allows you to start over while picking from your date ranges.

7. Select Actions:

• Check the boxes for the types of actions you want to filter by (Create, Update, Delete).

8. Filter By Service:

• Choose Service to narrow down the results further. Select your service from the dropdown menu.
• Choose User and enter a name in the Search user field to narrow down the results to actions performed by a specific user.

9. Apply Filter:

• Click Update to apply the filter settings.
• The details will be displayed on the screen based on your filters.

10. Reset Filters:

• Click Reset to remove your filters and start over if needed.

Exporting the Audit Log

11. Export Button:

• Click Export to download the filtered audit log data in CSV format.
• Click OK to confirm the export.

Understanding the Audit Log

12. Log Details:

• Time: Shows the timestamp of the action performed.
• Email: Displays the email address of the user who performed the action.
• Service: Indicates the part of the system affected by the action (e.g., User, Call Flow).
• Action: Describes the type of action performed (e.g., Create, Update, Delete).
• Description: Provides additional details about the service type and the specific item affected.