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This guide provides step-by-step instructions on how to navigate the settings menu in the VOXO Mobile app.

Open Settings

  1. Accessing Settings:
  • Go to Settings in the app to open the settings menu.

Account Settings

  1. Incoming Calls/Push Notifications:
  • Manage push notifications for incoming calls.
  • From the settings menu, tap on Incoming Calls.

Program Settings/Preferences

  1. Open Preferences:
  • From the settings menu, tap on Preferences.

Sound Preferences

  1. Ringtone:
  • From the Preferences menu, tap on Ringtone.
  • Select your preferred ringtone.
  1. Call Recording: Manage your call recording settings. Open Call Recording Settings: From the Preferences menu, tap on Call Recording.
Call Recording Options: Record All Calls: Enable to automatically record all SIP phone calls. Split Participant Channels: Check to have separate tracks for each participant in the recording. Recording Format: Select the recording format (default is WAV µ-law 8 kHz). Automatically Delete Recordings: Set duration after which recordings are automatically deleted (default is “Never”). Warning Beep: Beeps every 15 seconds to notify the remote party that the conversation is being recorded. E-mail Address: Pre-fill the e-mail address for sharing call recordings via email. Upload URL: Configure the app to upload call recordings to a specified URL. Recording Storage:
  • Internal: Saves recording on the app’s internal storage.
  • External: Saves recording on the phone’s memory.
  1. Sound:
  • Adjust sound settings.
  • From the Preferences menu, tap on Sound.
  • Audio Processing Configuration:
    • System Audio Processing: Toggle between device-built and in-app audio processing.
  • Additional Sound Settings:
    • Incoming Noise Suppression, Playback Boost, Microphone Level, Keypad Volume, Speaker on Display Down, Automatic Enabling Speaker in Video Call, Advanced Sound Settings.

Preferences/Number Rewriting

  1. Number Rewriting:
  • Configure how numbers are displayed and managed.
  • From the Preferences menu, tap on Number Rewriting.
  • Number Rewriting Categories:
    • Plus Replacement, Local to International Number Mapping, Dial-Out Account Override.

Preferences/Network

  1. Network:
  • Adjust your network settings.
  • From the Preferences menu, tap on Network.
  • SSIDs: Manage allowed and disallowed SSIDs.
  • Network Priorities for RTP: Prefer Wi-Fi or mobile data for voice RTP traffic.
  • Network Change Strategy: Choose how to handle network changes during a call.
  • Additional Network Settings: Keep Cellular Network Active, Prevent Wi-Fi from Sleeping.

Preferences/Other

  1. Call Forwarding:
  • Set up call forwarding rules.
  • From the Preferences menu, tap on Call Forwarding.
  1. Contact Sort Order:
  • Choose how contacts are sorted (e.g., First name, last name).
  • From the Preferences menu, tap on Contact Sort Order.
  1. Other:
  • From the Preferences menu, tap on Other.
  • Proximity Sensor: Use the built-in proximity sensor to lock and unlock the screen during calls.
  1. Controls: From the Preferences menu, tap on Controls. GSM Call Settings:
  • Music on Hold, Notifications, GSM Button, Contacts, Call Integration.
  1. Do Not Disturb (DND):
  • From the Preferences menu, tap on Do Not Disturb.
  • Create a New Rule: Tap the plus (+) button to create a new DND rule.
  • Enable the Rule: Toggle the Enabled switch to activate the rule.
  • Set the Time Interval: Under Time, set the interval for the DND rule.
  • Select Weekdays: Choose the weekdays the DND rule will apply to.
  • Manage Unknown Contacts: Apply the DND rule to calls from unknown contacts.
  • Add Specific Contacts: Specify contacts that the DND rule should apply to.
  • Add a Comment: Optionally, add a comment for this rule.
  • Save the Rule: Tap Add at the top right to save your new DND rule.

Additional Preferences

  1. Troubleshooting Log:
  • Enable or disable logging of network traffic and other information for troubleshooting.
  • Language: Set the language for the app (default is “Auto: English (United States)”).
  • Start Video Automatically: Toggle to enable or disable starting video automatically.
  • DNS Lookup: Toggle to force a new DNS resolution every time the network changes.

Information

  1. Information:
  • About: View information about the app.
  • Usage: Check your usage statistics.
  • Logs: Access log details.
  • Share with Friends: Share the app with your friends.

Provisioning

  1. Reset Application:
  • Reset the application to its default settings.
  • From the Settings menu, tap on Reset Application.