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The Recents tab organizes your communication history into five tabs: Calls, Missed, Voicemails, Recordings, and Faxes.

Calls

The Calls tab shows your full call history — inbound and outbound — with the caller name or number, direction, and timestamp. Tap any entry to call that number back.

Missed

The Missed tab shows only calls you did not answer. Tap any entry to return the call immediately.

Voicemails

The Voicemails tab lists all voicemails left for you. Each entry shows the caller, the date, and the message duration.
  • Listen — tap the play button to listen to the voicemail.
  • Call back — tap the caller name or number to call back.
  • Delete — swipe the entry to delete it.
Voicemails are shared with your extension. A voicemail you delete in the mobile app is also removed from the web app and desk phone.

Recordings

The Recordings tab shows calls that were recorded. Tap the play button on any entry to listen.

Faxes

The Faxes tab shows faxes received on your fax number. Tap any entry to view the fax document.