Admin Call Outcomes

Get call outcome statistics for a tenant with optional filters

POST /v2/admin/reporting/calls/call-outcomes

Admin Call Outcomes

cURL

curl --request POST \
  --url https://api.voxo.co/v2/admin/reporting/calls/call-outcomes \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "tenantId": 1,
  "startDate": "<string>",
  "endDate": "<string>"
}
'

200

{
  "tenantId": 123,
  "results": [
    {
      "callOutcomeId": 123,
      "callOutcomeName": "<string>",
      "total": 123,
      "peerName": "<string>",
      "name": "<string>",
      "date": "<string>",
      "outcomes": [
        {
          "callOutcomeId": 123,
          "callOutcomeName": "<string>",
          "total": 123
        }
      ]
    }
  ]
}

Authorizations

Authorization · string · header · required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Body

application/json

tenantId · number · required

Tenant ID

Required range: x > 0

startDate · string · required

Start date for the report period

endDate · string · required

End date for the report period

direction · Option 1 · enum<string> Option 2 · enum<string>

Call direction filter (IN or OUT)

Available options: IN

tag · string[]

Filter by call tags

Minimum array length: 1

callOutcome · number[]

Filter by call outcome IDs

Minimum array length: 1

distribution · Option 1 · enum<string> Option 2 · enum<string> Option 3 · enum<string> Option 4 · enum<string>

Time distribution grouping (daily, weekly, monthly, or totals)

Available options: weekly

users · string[] enum<string>

Filter by user peer names, or 'ALL' for all users

groups · object[]

Filter by groups (queue, huntlist, or branch)

Show child attributes

Response

200

application/json

Call outcome statistics or export acknowledgement

Option 1

Option 2

Call outcome statistics

tenantId · number · required

Tenant ID

results · object[] · required

Call outcome results

Show child attributes